Current
Opportunities
We
are always looking for great people to join our team.
Customer
Support Representative
Full-Time, Entry- to Mid-Level
About
Our Company:
We are a
rapidly-growing software company based in Garden Grove,
CA. We produce Windows-based
software for the home healthcare industry; we have clients
all over the country. Our unique business touches upon both
the technology industry, as well as the healthcare industry
- both of which are stable and ever-evolving, creating dynamic
opportunities for everyone involved. We treat our employees
very well; no one is ever lost in the shuffle, nor are they
considered "just a number." We encourage employee
growth and development.
Job
Description:
We are looking for sharp, career-focused individuals who
are willing to learn and grow in a nurturing environment.
Due to
client demographics, the required hours are based on the
Eastern Time Zone (from 6am–3pm, Monday–Friday, Pacific
time). We will train you to troubleshoot/solve entry-level
questions and challenges. We offer plenty of growth opportunity
and possible career management.
Career
paths:
While all employees begin as a Customer Support Representative,
once familiar with our software and the industry, potential
career paths include: Programming; Trainer; Quality Assurance;
Database Administration; Accounting; Customer Support;
Supervisor.
Qualifications:
Background in home health office process is desired but
not required. You must have a great attitude and strong
analytical
skills, be self-motivated, friendly, and professional,
both on the phone and in the office. Light computer
skills are
required; if you're willing to learn, we are willing
to help you succeed.
We are a team environment, and we would need for you
to be a flexible team player who can be mentally alert
by
6am.
Non-smokers only please. Must undergo a standard 90-day
probationary period.
Experience:
The following would be very helpful to potential candidates:
- Home Healthcare clinical and billing operations
- Medical billing knowledge/experience
- Software technical support
- Network support administration
It's a challenging position that requires constant learning, so this is a career
that is all about growth in a company that is fun and engaging. Interested?
Please send resume with salary history and requirements
to rian@newtechcare.com,
or fax to 714.783.3061, ATTN: Rian Badua. Professional
references will be verified. PLEASE NOTE: depending
on volume
of applicants, individual replies may not always
be possible.
Thank you
for your understanding.
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